About
Empower your agents and other employees with innovative solutions and technology that will help simplify their job and deliver exceptional experiences. Call Design fuels your growth and optimises your workforce with our innovative approach to Workforce Management, Quality Management, Performance Management and Real-Time Automation Solution to ensure the highest levels of employee engagement and customer experience. Our products and services have been implemented across a broad spectrum of industries around the world. We????????ve taken the best solutions and paired them with an impeccable team of developers to build or customise integrations to meet your requirements whether it be on-premise or in the cloud.
Service Offerings
SOLUTIONS
Workforce Management
Engagement
Gamification
Quality Management
Real Time Automation
WFM Adapters
Outbound
IVR/CXP
Back Office Optimisation
Training
Products
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